Shipping & Returns
Frequently Asked Questions
What is your return policy?
All Holiday and Seasonal Items are FINAL SALE and may not be returned.
Return requests must be made within 3 business days in order to qualify for return authorization. Return authorization must be approved by B&S Clothing Co. in order to receive a refund.
Do you offer return shipping?
If you receive approved return authorization, you will be responsible for paying for return shipping. NO exceptions.
What items are non-returnable and final sale?
All Holiday and Seasonal Collection items are non-returnable and non-refundable. No exceptions.
How long from purchase can I return my items?
You must submit a return request to firstname.lastname@example.org within 3 business days of receiving your order to qualify for a return. Returns authorizations are given on a case-by-case basis so please explain thoroughly why you would like to return your order.
Can I Exchange my Items?
No we do not currently offer exchanges.
How long will it take my items to ship?
Most items are made to order and will ship within 3 weeks of receiving orders.
What are my shipping options?
All items are shipped via standard USPS shipping and should arrive within 3 weeks of ordering. Express shipping is not available.
Can I cancel my order?
All cancellations must be requested within 24 hours to receive a full refund.
My package is lost/stolen/damaged?
If your items arrive damaged or are stolen, please contact your shipping carrier.